Privacy policy
Rope Access Melbourne (“we”, “us”) respects your privacy. This policy explains how we handle your personal information.
What we collect
When you contact us or book a service, we may collect your name, phone number, email address, and property address.
Why we collect it
We use this information to:
- provide quotes and deliver our services;
- contact you about bookings;
- send invoices and process payments;
- respond to enquiries and feedback.
How we store it
Your information is stored securely and is only accessible to our team. We do not sell your personal information to third parties.
Sharing
We only share your information with trusted third parties where necessary (e.g. payment processors, scheduling software), and only for the purposes above.
Photos
We may take before/after photos of completed work for marketing. We won’t include your address or personal details without your consent.
